Each order takes 5-7 business days to process. Shipping turnaround times apply. This is just an estimate and does not include holidays or weekends.

During holidays and sales, processing times are extended to up to 10 business days. We appreciate your patience and support during these times as most items are handmade.

You will receive a shipping notification email that will notify you of your tracking number. Please allow 24-48 hours for the tracking to be updated. 

Once your item has shipped, you will receive a confirmation email where you can track your order. If you have any questions, we are always here to help. We can be reached via chat located on the front of our website or direct message via our instagram account for fastest response. Please allow up to 48 hours for customer service response.

Delivery Times: Depending on the destination country and shipping method chosen, international orders can take 5-15 business days to deliver.

Shipping for all other regions will be calculated at check out. Curious about our return policy? Click here.

U.S.A. Shipping Methods

We always do our best to ensure that your orders arrive to you on time. You can track it online through the link provided in your shipping confirmation email. Please allow for 24-48 hours from receiving your link to activate.

Most of our items are made to order, ALL SALES ARE FINAL. However, if a product arrives damaged or does not fit, we are more than happy to replace or offer a store credit.

• You have 14 business days after you receive your item(s) to be eligible for a return.
• To complete your return, we require a packing slip or proof of purchase. You are only allowed one credit. Once issued a store credit, that item is now final sale.
• Once your item is received we will inspect and notify you if your item has been approved or denied.
• Please return it in the way you received it, with original packaging. Shortly after, you will receive a store credit via email if your item(s) have been approved. If your order is denied we will notify you as well.
• Customer is responsible for shipping cost of new item. Merchant will cover return shipping.
• Exchanges take up 14 business days for processing after item has been received from customer. Once eligible items are processed, a new tracking number will be generated and emailed to customer. 
• Store credits cannot be combined with sale or other discounts.

Click here to get started processing your return. Once approved you will be issued a pre-paid label.

BEGIN YOUR RETURN

All apparel, tea items ( cups, diffusers, tea pots and tea ) , earrings, capsule collection and sample sale items are FINAL SALE. NO RETURNS / EXCHANGES. this policy is for the protection and safety of our customers.

Pieces that we cannot accept returns for are marked as final sale on their product page to ensure complete transparency. Please read this carefully before making your purchase.